MBNA Contact Number: 0345 062 062

Contact MBNA on their general enquiries phone number 0345 062 062 to check your eligibility for a new credit card or for assistance when logging into your online account so that you can check your balance before transferring money to your bank account.


About MBNA

MBNA is a subsidiary of Lloyds Bank and provides credit cards to millions of customers both in the UK and around the globe. MBNA customers can choose from a range of tailored credit products such as low-rate accounts, specialist airline rewards and football-themed cards.


General Enquiries – 0345 062 062

You should phone the MBNA general enquiries contact number 03456 062 062 to discuss your eligibility for a credit card before comparing the balance transfer cards provided by the Lloyds Bank subsidiary. For instance, you can choose from a range of balance transfer credit cards with introductory rates or longer term products with low interest rates. Alternatively, you may wish to call MBNA to make a transfer over the phone once you have detailed the recipient’s bank account number along with the preferred amount. You can also use this number to enquire about the interest rates and spending limits on MBNA’s platinum cards as well as to discuss your eligibility for a ‘5 Credit Card’ as an alternative to a bank loan. Similarly, this number is useful for anyone who would like additional information on any of MBNA’s rewards products along with their football or airline cards. Finally, you should contact MBNA on their general enquiries number for technical support if you are unable to log into your account to check your balance and to transfer money to your bank account online.


Complaints – 0800 062 062

You can call MBNA on their freephone complaints number 0800 062 062 if you are unhappy with any of the products you have received from the credit card provider. For instance, if you would like to appeal a late payment charge or report the conduct of a specific member of staff then you can register your complaint using the above freephone number.


Call Costs and Contact Hours

The MBNA general enquiries number uses a local rate contact number that will charge the standard per-minute rate for any UK geographic call but their complaints number is completely free of charge from both mobiles and landline phones. Callers can get in touch with a MBNA representative during the standard working week as their call centre is open during the hours of 9am-5pm Monday to Friday.


MBNA Phone Numbers

MBNA helpline UK Contact Number Opening Hours
General Enquiries 03456 062 062 9am-5pm Monday to Friday
To Apply for a Credit Card 0800 068 8788 9am-5pm Monday to Friday
Credit Card Experts 0800 933 944 9am-5pm Monday to Friday
Experiencing Financial Difficulties 0800 028 0690 9am-5pm Monday to Friday
To Pay via Debit Card or to Set Up a Direct Debit 03456 062 062 9am-5pm Monday to Friday
Complaints 0800 062 062 9am-5pm Monday to Friday
Extra Cash Claims 0800 169 2618 9am-5pm Monday to Friday


Write to MBNA

You can also send your written enquiries and complaints via post so take note of the MBNA UK head office found at the following postal address: MBNA Limited, P.O. Box 1004, Chester Business Park, Wrexham Road, Chester, CH4 9WW, United Kingdom.