Lloyds Contact Number: 0345 300 0000

Call Lloyds Bank on their UK customer service phone number 0345 300 0000 to contact a representative with enquiries regarding your current account or to discuss taking out a home insurance policy.


About Lloyds Bank

Lloyds Bank is widely known as one of the most popular retail banks in the United Kingdom with high street branches across the country. However the bank is in fact part of the Lloyds Banking Group along with HBOS and TSB. The high street chain is also considered one of the ‘big four’ clearing banks in the UK, making it one of the county’s most popular providers of both current accounts and credit services such as business loans and mortgages.


Lloyds Customer Services – 0345 300 0000

Contact Lloyds on their 24-hour PhoneBank customer service number 0345 300 0000 for assistance with your telephone banking or support for everyday account activity such as such as making a money transfer or setting up a direct debit. Lloyds operates many different helplines meaning that you may be directed to a separate team depending on your query such as if you would like to report a lost or stolen card before a replacement can be sent to your home address. For instance the Lloyds PhoneBank advisor can provide general assistance for enquiries relating to the bank’s credit products but will forward you to a specialist for certain queries. Furthermore the customer service advisor can offer an overview on the bank’s credit card products or on mortgage interest rates but you will be put through to a loans advisor if you would like to discuss your eligibility or the application process. However if you would like technical support when setting up mobile or online banking then you will be able to do so on the above customer service number. If you need to change your security details in order to login to online banking then can only do so after contacting a Lloyds representative on the above number.


Home Insurance Queries – 0800 121 7948

You can also contact Lloyds on their freephone home insurance number 0800 121 7948 if you would like to discuss the policies available for customers who would like to protect their household. Callers should ask the Lloyds Bank representative for a quote on the cost of both standard and comprehensive home insurance policies that include both building and content cover. For instance your policy is calculated using factors such as the value of your home, the number of rooms that the building contains and the area you live in. Furthermore home insurance customers should ask to be directed to the Lloyds claims department if there has recently been a theft or accidental damage to their property.


Call Costs and Contact Hours

The Lloyds customer service helpline operates a 03 number that charges the standard per-minute for all local calls whether you are using a UK mobile or landline telephone. However callers who are using any inclusive free minutes that have been offered by their service provider may be able to contact the Lloyds department completely free of charge. Alternatively the Lloyds home insurance team uses a freephone 0800 contact number meaning that all calls are entirely free of charge.

The Lloyds PhoneBank customer service helpline service runs a 24-hour contact number but the opening hours for the Lloyds Bank home insurance line are only 8am-8pm Monday to Friday and 8am-4pm Saturdays.


Lloyds Contact Numbers from On The Banks

Lloyds Department UK Contact Number Opening Hours
PhoneBank Telephone Banking Service 0345 300 0000 24 hours a day, 7 days a week
Helpline for Lost or Stolen Cards 0800 096 9779 24 hours a day, 7 days a week
Internet Banking Queries 0345 300 0116 7am-10pm Monday to Friday, 8am-6pm Saturday and Sunday
Credit Card Enquiries 0345 606 2172 24 hours a day, 7 days a week
Balance Transfers 0345 606 2172 24 hours a day, 7 days a week
Mortgage Queries 0800 783 3534 8am-8pm Monday to Friday, 9am-2pm Saturdays
Home Insurance Queries 0800 121 7948 8am-8pm Monday to Friday, 8am-4pm Saturday
Travel Insurance 0800 731 4044 24 hours a day, 7 days a week


Alternative Contact Methods


Write to Lloyds Bank

If you would prefer to avoid a call charge for a non urgent enquiry or if you would like to make a formal written complaint then it is useful to take note of the Lloyds Bank Head Office postal address: Lloyds Bank plc, 25 Gresham Street, London, EC2V 7HN, United Kingdom.


Online Branch Locator

You can make enquiries at your local Lloyds bank once you have filled in your postcode on the Online Branchfinder as the tool will provide you with the suitable address and contact number.