Halifax Contact Number – 0345 720 3040

Contact Halifax using their UK general enquiries telephone number 0345 720 3040 if you are interested in opening a current account with the bank or contact a representative from their freephone home insurance helpline 0800 500 3973 to discuss the policies available.


About Halifax

Halifax is a UK based bank that operates as a division of the Bank of Scotland and is the biggest provider of residential mortgages across the country. However Halifax is also a popular high street provider of consumer banking products and insurance policies that are undertaken by millions of customers on a national scale.


Bank Account General Enquiries – 0345 720 3040

Contact Halifax UK’s department for current account enquiries 0345 720 3040 to discuss the products and services available with the bank. For instance both new and existing customers can ask the Halifax representative about the application process for the bank’s range of accounts including any of their premium services. Alternatively if you are a current account customer who would like to report a change of address then you should do using the general enquiries helpline so that the bank can send future postal correspondence to your new home. Contact Halifax for additional technical support if you are having problems with Internet banking and need assistance to get online. Furthermore callers can request to reset their personal security details in order log in to their online account safely. You should also call Halifax on their general enquiries helpline to register a formal complaint if you are unhappy with the banking products provided by the bank or with the conduct of a specific member of staff that you have been interacting with. If you are an existing customer then you can receive support when enquiring about the additional credit products that are available to you such as the bank’s overdrafts service but you may be directed to a specialist department to discuss mortgages and loans.


Home Insurance Enquiries – 0800 500 3973

Contact Halifax UK on their freephone home insurance number 0800 500 3973 if you are a new customer looking for a quote for the cost of protecting your house or flat with one of the bank’s policies. However your Halifax home insurance quote is dependent on factors such as the value of your property and the number of rooms it contains. Furthermore the amount of money you will be expected to pay for home insurance depends on whether you would like a comprehensive policy that includes contents cover. It is worth noting that callers will be directed to the Halifax’ claims department to discuss how to apply for compensation following accidental damage to your property.


Call Costs and Opening Hours

The Halifax general enquiries helpline runs a 03 number that charges the standard geographical rate as to be expected for any local call made using a UK mobile or landline telephone. It should be noted that you might be able to get in touch with the bank for free if you are using any inclusive free minutes offered by your service provider. You can contact a Halifax bank account representative on this helpline from 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday if you are a new customer but 24 hours a day and 7 days a week if you are an existing customer.

The Halifax home insurance new customer helpline runs a freephone 0800 number meaning that all calls are completely free of charge from both landlines and mobiles. Furthermore the opening hours for the Halifax home insurance helpline are from 8am-8pm Monday to Friday and 8am-4pm Saturday.


All Halifax Numbers Together

Halifax Department UK Contact Number Opening Hours
Bank Account General Enquiries 0345 720 3040 For New Customers – 8am-8pm Monday to Friday, 8am-6pm Saturday, 9am-5pm Sunday. For Existing Customers – 24 hours a day, 7 days a week
Mortgages Helpline 0345 850 3705 8am-8pm Monday to Friday, 9am-4pm Saturday
Credit Card General Enquiries 0345 944 4555 24 hours a day, 7 days a week
Credit Card Application Enquiries 0800 028 3258 8am-10pm Monday to Friday, 8am-7pm Saturday to Sunday
Home Insurance – New Customers 0800 500 3973 8am-8pm Monday to Friday, 8am-4pm Saturday
Car Insurance – New Customers 0330 018 9539 8am-9pm Monday to Friday, 9am-5pm Saturdays and Bank Holidays, 10am-4pm Sundays
Online Banking Helpdesk 0345 602 0000 24 hours a day, 7 days a week
Lost and Stolen Cards 0800 015 15 15 24 hours a day, 7 days a week


Find Your Nearest Halifax

You can find out the location of your nearest branch when entering your postcode in Halifax’s Online Branchfinder Tool. Alternatively accountholders can send their formal written enquiries to the bank’s main customer services postal address: Halifax, PO Box 548, Leeds, LS1 1WU, United Kingdom.